Privacy Policy

Romolo's Cannoli (“Romolo's,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit romolocannoli.com or place an order, how we use it, and the choices you have. By using our site or services, you agree to the practices described below.

Information we collect

We collect only the information needed to take your order and run our business:

• Order details — name, email address, phone number, pickup time, and the items you select.
• Payment information — processed securely by Square. We do not store your full card number on our servers.
• Site usage data — basic technical information such as your browser type, device, and pages visited, collected through standard server logs and analytics.
• Communications — anything you send us by email, phone, or contact form.

How we use your information

• To prepare and fulfill your order.
• To contact you about your order, including pickup confirmations or issues with availability.
• To process payments and prevent fraud, through our payment processor.
• To improve our website and ordering experience.
• To comply with legal obligations such as tax and recordkeeping requirements.

How we share your information

We do not sell your personal information. We share it only with:

• Square, which processes payments and powers our point-of-sale and online ordering. Square's use of your payment information is governed by its own privacy policy.
• Service providers who help us operate the site (hosting, email, analytics) under agreements that require them to protect your information.
• Authorities when required by law, court order, or to protect the safety and rights of our customers or business.

Cookies and analytics

We use a small number of cookies and similar technologies to keep the site working, remember your cart, and understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the ordering flow may not work without them.

Data retention

We keep order and contact information for as long as needed to fulfill your order, provide customer support, and meet legal, accounting, or reporting requirements. After that, we delete or anonymize it.

Your choices and rights

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct or delete your information.
• Opt out of marketing emails (we will always honor unsubscribe requests).

To exercise any of these rights, email us at [email protected].

Children's privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit and trusted payment processors. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on this page.

Contact us

Questions about this Privacy Policy or your information? Reach out at: